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Automation · Queue Management

End the waiting-room chaos

Patients self-register from their phone, check in remotely and follow their place in line — while your counters call the next number with a tap and your TV screens earn ad revenue.

Onboard Your Clinic
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Self check-in

Live

TV displays

Multi-station

Routing

5★

Patient feedback

Features

A complete patient-flow system

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Phone Self-Registration

Patients pick a clinic and register with MyKad + phone — no kiosk queue.

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Remote Check-in

One tap of “Saya Dah Sampai” joins the live queue from anywhere.

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Multi-Counter Calling

Staff call the next patient with a keypress across every counter.

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Live TV Displays

Calling numbers update in real time while advertiser airtime rotates.

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Station Routing

Auto-route patients clinic → pharmacy with a scannable handover QR.

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Feedback & Analytics

5-star CSAT plus dashboards for waits, volume and counter load.

How Ali Queue works

1
Self-register

Patient picks a clinic and registers from their phone.

2
Check in

They tap “Saya Dah Sampai” to join the live queue.

3
Get called

Staff call the next number; the TV display updates instantly.

4
Route & rate

Patient moves station-to-station, then leaves CSAT feedback.

Frequently asked questions

Ready to bring Ali Queue into your clinic?

Tell us about your practice and we'll match you to the right setup — practice-ready in days, not months.

Onboard Your Clinic